Returns Policy

Returns & Refunds Policy.

Can I cancel my order?

If your order has not been processed and you wish to cancel it, please contact us by phoning 0508 VIRTUAL (0508 847 8825), and a refund will be issued.  Unfortunately, orders cannot be cancelled once they have been processed.

Can I change my order?

If you wish to change your order please contact us by phoning 0508 VIRTUAL (0508 847 8825) to discuss.  Unfortunately, orders cannot be changed once they have been processed.

What if I am not satisfied with my order?

Virtual Print is committed to customer satisfaction. However, we are not responsible for typing, colour, image, or design errors introduced by customers in the document creation process.

What is your returns policy?

Since each order is unique to each customer it has no re-sale value, therefore All Sales Are Final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit.

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